Bachelor’s Degree in technology related field.
Experience in systems development life cycle including requirements definition, solution design, program development, testing, documentation, training, deployment, operations, support and maintenance.
Strong problem solving and analytical skills.
Highly organized, process-driven, demonstrates ability to proactively prioritize work.
Successful track record of achieving high quality results and delivering client value-added services to meet team objectives.
Ability to interpret business rules and customer requirements for creating system and process documentation, program specifications and project specifications.
Document and demonstrate support solutions by developing documentation, flowcharts, layouts, diagrams, charts.
Excellent analytical, organizational, problem solving, and follow-up skills with the ability to meet time sensitive deadlines.
Outstanding written and verbal communications skills and ability to convey complex issues concisely to management, colleagues and clients.
Strong listening skills and ability to gain understanding of partner needs and challenges.
High level of independence but can also work effectively in a self-organizing team.
High level of integrity, tact and discretion.